I worked in retail for quite a few years many eons ago.... it was hell then, and people these days have evolved into being super rude. Cannot even imagine what retail workers have to put up with in 2017. Maybe the fact that most retail has now moved online is a good thing.
I remember working my first black Friday at the mall. I got stuck, cornered in the store quite a few times, just by the sheer crowd of people. It's a humbling experience... Now I refuse to leave the house that day if I can!
Thanks for sharing your thoughts, I always like hearing feeback! (It really makes my day!)